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Frequently Asked Questions

Do you ship worldwide?

Yes, we offer worldwide shipping. Delivery times and costs may vary depending on your location.

How long does shipping take?

Standard shipping usually takes 7–15 business days, while express shipping may take 3–7 business days. You will receive a tracking number once your order has been shipped.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking link. You can check the status anytime.

What payment methods do you accept?

We accept all major credit/debit cards, Shop, Apple Pay, Google Pay, and other secure payment options available at checkout.

Can I change or cancel my order after placing it?

Orders are processed quickly, so please contact us within 12 hours of placing your order if you need to make changes.

What if my item arrives damaged or defective?

Please contact us within 7 days of receiving the item with photos of the issue, and we will arrange a replacement or refund.

Do you accept returns or exchanges?

Yes, we accept returns within 30 days of delivery. Items must be unused, in their original packaging, and you are responsible for return shipping unless the product is defective. For more information click here

Will I have to pay customs or import fees?

Depending on your country’s regulations, customs or import duties may apply. These fees are not included in the product price and are the responsibility of the buyer.

Are your products compatible with iPhone/Android?

Yes, all our products are designed to be compatible with most Apple and Android devices. Please check the product description for specific details.

How can I contact customer support?

You can reach us anytime at garage@electricalthings.com or through the contact form on our website. We usually respond within 24 hours.